SERVICES

K-T Services

Delivering Required Productivity At The Lowest Cost

KLA-Tencor enables our customers in all business sectors to optimize their operational excellence through a flexible portfolio of service agreements that deliver the required productivity at the lowest cost. Whether a manufacturing site is producing ICs, wafers, or reticles, the operational focus is on maximizing revenue at the lowest overall cost per unit. The most critical metrics that are measured and monitored by most operations are units out, cycle time, yield, and cost per unit. To achieve operational excellence requires detailed management of tool productivity, recipe performance and operating expenses to achieve the maximum revenue at the lowest overall cost.

 


 

KLA-Tencor offers service agreements that provide our customers with:

  • Proactive management of tools to continuously identify and improve performance
  • Unique expertise in optics, image processing, and motion control with worldwide service engineers, 24/7 technical support teams, and knowledge management systems
  • An extensive parts network to ensure worldwide availability of a high number of low usage parts
Our vast customer service organization collaborates with customers worldwide to achieve the required productivity and performance. K-T Services includes comprehensive contracts, time and materials, spares, upgrades, and application services. See how our customer service offerings enable customers to accelerate yield.
 
Customer Response Centers
U.S.A.: 1-800-600-2829
Belgium: +800 1234 5730
China: 10-800-110-0175
Europe: 44 118 9365730
France: 0800-90-03-80
Germany: 0800 181 6583
Israel: +800 1234 5730
Italy: 0800 780 370
Japan: 0120 60 5858
Korea: +82-1588-9161
Netherlands: +800 1234 5730
Singapore: 1-800-761-7999
Taiwan: 080-035163
UK/Ireland: 0800-174728

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Related Information
KT Services Overview
KT Services Overview (Japanese)
Reducing Cycle Time Has Many Benefits
Achieving the Required Productivity at the Lowest Cost